You can change or reset your password for security reasons or if you forget it.

Change Your Password

1.  Visit the portal Welcome page.

2.  Click the log-in button.

3.  Select Forgot Username or Password.

4.  You will need to fulfill the security questions associated with your account:

  • Security Question
  • Email
  • Zip Code
  • City
  • Date of Birth

Important: You may have issues resetting your password if the above details have not been updated in your profile.  

5.  You will be prompted to create a new password and give final confirmation.


If you're having trouble resetting your password or can’t sign in to your account, get more help on the Contact Us page.


Password Expiration

Passwords within the portal do not expire.  In the event that you need to reset your password, your temporary password will be available to you indefinitely until your next log-in.